Our Vision

Journey is the first rewards program designed exclusively for the private home rental market & boutique hotels. We believe every stay should be a once-in-a-lifetime experience. We’re here to make that vision a reality for you and your guests.

Join the Alliance

Transforming Stays, One Reward at a Time

Imagine a world where your guests experience exceptional value and personal touch with every visit.

At Journey, our mission is to elevate every stay through a seamless rewards program that not only enhances guest satisfaction but also drives significant benefits to our partner properties.

We’re creating a groundbreaking alliance of the top 3% of independent operators who share our passion for unique, personalized travel experiences.

Our goal is to build a network where travelers who prefer the road less traveled find their ideal destinations, and where our members stand out in a crowded market.

Why Join Journey?

Unmatched Guest Experience

60% of our members report that their guests have better experiences due to the genuine, personalized connections fostered through our program. We believe in going beyond transactions to create lasting impressions.

Boost Direct Bookings

Just like Hilton and Marriott who book 77% of their guests directly through their loyalty programs, Journey members enjoy a similar advantage. Our loyalty program drives direct bookings, enhancing the value and profitability of each reservation.

Personalized Rewards

80% of consumers are more likely to stay with properties offering personalized experiences. Our flexible rewards system ensures your guests feel valued and appreciated, leading to increased loyalty and repeat visits.

Increased Revenue

Journey members see up to a 25% boost in annual revenue. With 73% of guests willing to modify their spending to maximize loyalty benefits, our program helps you tap into this potential and grow your revenue.

Loyalty & Advocacy

Over 50% of Journey members refer their stays, sharing their positive experiences. When aligned with customer values, loyalty programs make customers 9.8x more likely to spend more and 3.4x more likely to recommend your brand.

How Journey Works for You

Seamless Onboarding

Our dedicated membership team will review your property and onboard your brand with personalized discovery content. We make the integration with your Property Management System (PMS) effortless.

Zero-Cost Marketing

Journey takes care of all marketing efforts at no cost to you. We engage past and future guests, issuing promotional points to attract new members.

Comprehensive Support

Receive our on-property marketing package, including customized signage, training materials, and in-room resources, to enhance your property’s visibility and guest experience.

Points and Rewards

Guests earn points for their stays and spending, and Journey members can redeem these points at your property. We handle the financials, reimbursing you at the best available rate for point redemptions.